Verified purchaser ratings, reviews & narratives

Learn what real purchasers are saying.

VerifiedViews™ captures unincentivized reviews from verified purchasers - and turns ratings, reviews and open-ended feedback into a continuously updated product narrative.

See the Difference
A consumer at home reviewing a product she purchased
✓ Verified Purchaser
★★★★★
“Easy to use, and I noticed a difference within the first few days.”

Purchased with her own money. Used in the real world.

Independent purchase confirmed Not a free product or sampling review

The early review problem

The first 90 days can create a distorted view.

Much of the ratings and review volume visible on brand and retailer sites early in a launch is generated through product sampling programs. Consumers may receive the product for free or at a deep discount in connection with providing a review.

That content can be useful, but it is not the same as feedback from truly organic purchasers - people who discover the product on their own, decide to purchase it with their own money and use it under normal, real-world conditions.

Brands need the voice of organic purchasers early. These are the experiences other consumers recognize as authentic and the content retailers value when helping shoppers evaluate products.

From purchase to powerful intelligence

See the purchaser experience while there is still time to act.

VerifiedViews reaches confirmed purchasers within days of launch, captures their real-world experience and turns what they share into a clearer, more representative product narrative.

A purchaser independently purchases a product and later shares an optional rating and review
Within days of launch Capture feedback when it matters most.
Verified purchasers only Real purchasers. Real experiences. No panels.
Representative and reliable Balanced intelligence from the silent majority.*
Actionable intelligence Spot opportunities and issues early—and act fast.
*A more representative view of verified purchasers
The Vocal Few Purchasers who publish ratings and reviews or discuss products publicly.
The Silent Majority Purchasers who form opinions and influence others but rarely post their experiences publicly.

VerifiedViews captures feedback from both groups—providing a more balanced and representative view of the verified purchaser population.

From one authentic voice to shared intelligence

Capture. Understand. Activate.

One platform captures what verified purchasers say, reveals what it means and makes the narrative useful across the organization.

CAPTURE Their real experience Learn what verified purchasers are saying through ratings, reviews and open-ended feedback
UNDERSTAND Reveal the narrative Sentiment, themes, friction and advocacy
ACTIVATE Put the voice to work Content and intelligence ready for teams to use
VERIFIED PURCHASER INTELLIGENCE This is VPI™.

Verified Purchaser Intelligence turns ratings, reviews and open-ended feedback from confirmed purchasers into a clear, continuously updated view of how the product is performing in the real world.

Every verified response adds clarity to the story behind the stars.
Review Signals512 reviews
Channel & Market572 locations
PFU Intelligence103 core
Audience Profile103 profiles
Completed reviews512In selected timeline
Average rating4.6 / 5n=512
Sentiment score85 / 100n=512
UGC submitted147131 reviews with media

Star distribution

n=512

5 stars74%

4 stars18%

3 stars6%

2 stars1%

1 star2%

Review themes

Persisted sentiment phrases, not inferred from star ratings

n=512

Positive

  • perfect size13
  • great taste12
  • highly recommend11
  • delicious8
  • great flavor8
  • packs a punch7

Concerns

  • hard to find3
  • bitter2
  • strong alcohol taste2
  • not good2
  • too strong2
  • heartburn2
Review Signals · Static product previewVerified purchaser evidence

A clearer purchaser narrative

Reviews are the content.
Intelligence is the advantage.

VerifiedViews goes beyond collecting stars and comments. It organizes what verified purchasers are saying, identifies emerging themes and shows teams how the product narrative is developing over time.

AUTHENTIC CONTENT

Verified ratings and reviews

Unincentivized reviews from consumers who purchased the product with their own money.

CLEARER NARRATIVES

Narrative analytics

Review content and designated open-ended feedback reveal sentiment, recurring themes, friction and advocacy.

How it works

From purchase to verified review.

The research experience and the review experience remain separate - protecting authenticity, compliance and trust.

01 CONFIRM

Verify the purchaser

Consumers are reached only after independently purchasing the product.

02 LEARN

Complete the PFU™ survey

Participants may receive an incentive for their time completing the research survey.

03 SHARE

Invite a separate review

After the survey, purchasers may separately provide an unincentivized rating and review.

04 ACT

Create VPI™

VerifiedViews turns purchaser feedback into narrative intelligence and activation-ready content.

Clear separation by design PFU™ survey participation may be incentivized. VerifiedViews ratings and reviews are always optional and unincentivized.

How VPI™ creates clarity

From raw purchaser feedback to decision-ready signals.

The VPI™ Platform organizes ratings, reviews and open-ended feedback into clear narratives, emerging issues and intelligence teams can act on.

The VPI Platform transforms raw feedback into friction, positive, product, communications and value signals
See the narrative Understand the themes shaping purchaser perception.
Spot what is emerging Identify friction, positives and confusion before they spread.
Share what matters Give each team a clear view of the signals relevant to its decisions.

Intelligence that compounds

Every launch makes the platform more valuable.

VerifiedViews is designed as an ongoing capability. Learning accumulates across launches, retailers, SKUs and categories - creating more context, stronger benchmarks and a richer understanding of how purchaser narratives form.

Launch signal Narrative pattern Action learning Portfolio memory

One narrative. Many ways to act.

Give every customer-facing team a verified view.

Each team sees the same purchaser narrative, then applies it to its own decisions.

eCommerce Strengthen product pages and conversion
Brand Understand advocacy and friction
Communications Ground messaging in authentic language
Customer Experience Detect recurring problems earlier
Social Intelligence Triangulate public conversation
Voice of Consumer Hear verified purchasers beyond the vocal few

Two connected solutions. Two distinct jobs.

Public purchaser narrative and structured research intelligence.

VerifiedViews and AMC Global begin with the same verified purchaser connection, then deliver distinct products for different business needs.

VerifiedViews™

Verified purchaser narrative

For Brand, eCommerce, CX, Communications and Social Intelligence

  • Verified ratings and reviews
  • Review sentiment and themes
  • Selected open-ended narrative analytics
  • Product-level dashboard
  • Review management and export
  • Optional syndication support
Commercial model Platform access + verified review credits

AMC Global · PFU Launch Intelligence™

Structured purchaser intelligence

For Consumer Insights, Innovation and Research teams

  • Reasons for purchase
  • Expectations versus experience
  • Attribute performance and friction
  • Value and future purchase intent
  • Purchaser segments and demographics
  • AMC Global norms and diagnostics
Available separately Complete structured PFU™ dataset and reporting

Purchasing VerifiedViews does not automatically include the complete structured PFU™ dataset. Consumer Insights access is available separately through AMC Global.

Flexible commercial model

Pay for the platform - and the verified content you generate.

Programs combine product-level dashboard access with verified review credits. Enterprise and syndication requirements can be configured around your portfolio.

PLATFORM Platform access Dashboard, analytics and content management
CONTENT Review credits Pricing tied to verified reviews generated
SERVICES Optional services Syndication, integrations and enterprise access

Real purchasers. Authentic voices.

See the narrative behind the stars.

Tell us a little about your products and review needs.

We’ll use these details only to respond to your inquiry.